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  • Do we need to purchase a copy of Microsoft Office?
    No, every pupil while at Gartree gets the latest version of Microsoft Office for Windows/Mac and mobile devices. If Office is already installed just sign into the application using your school email and password.
  • What's my school email address?
    Your school email is the username you use to log into the school computers followed by @gartree.leics.sch.uk example: student@gartree.leics.sch.uk
  • Why can't I see my childs Homework?
    Homework will only appear on the My Child at School app if its LIVE on Teams. Also check Microsoft Teams for homework for a full history.
  • How do I log onto MCAS?
    MCAS Help If you are having issues with MCAS please follow the instructions below Setting up the MyChildAtSchool App On an IOS Device such as iPhone or iPad navigate to the App Store and search ‘MyChildAtSchool’ and download app below On an android device such as Samsung and Google Phones navigate to the Play Store and search ‘MyChildAtSchool’ and download the app below Logging into MCAS Parents can access the Parent Login screen in two ways: From within the web browser type www.mychildatschool.com, this will open the Parent Login screen. From the MyChildAtSchool mobile phone app, this will open the Parent Login screen. Once in the Parent Login screen parents should follow these steps: Click on the Sign Up link in the Parent Login screen. Enter the school’s Postcode (LE25TQ) or School ID (12844) Select the school from the list in the dropdown. Click Continue. Enter the registered email address. Click Sign Up. Parents will see the message ‘To complete your registration, we have sent an email to the email address you provided. Please access your email and follow the steps to create your password’. Parents will receive an email from MyChildAtSchool with a link to a one time passcode. Click on the link for the one time passcode. Enter the one time passcode. Click Verify. As soon as the one time passcode has been verified, parents will be prompted to enter a password. Enter Password. Confirm Password. Click Create Password. Once the password has been created, parents can login from within the web browser and type www.mychildatschool.com, or access the MyChildAtSchool mobile phone app, this will open the Parent Login screen. Note: Parents should contact the school if: Self Sign Up has not been enabled for the school. Parental Responsibility has not been assigned to the parent, then a message will appear ‘Email address invalid. Please contact the school to gain access to your child’s account.’ The parent’s email address is not recognised. Schools should update the email address for that Contact in Modules > MyChildAtSchool > Administration > User Accounts > User Account Maintenance or Students > Student Details > Contacts. Note: Parents should go back to the login screen if the email address already exists: Enter email address and password to sign into your account. Use Forgot Password if the user has forgotten their password.
  • How do I make dinner money payments?
    From your MCAS Dashboard the Dinner Money option is accessible only as a Widget. The Widget displays the current Credit Balance Summary and gives the option to top-up the Balance. Widget Example To do this enter the amount in the Deposit Amount box and click the Add to Basket button. The Shopping Basket (trolley) icon on the top bar will now display that you have 1 item in the Basket, click here to open the Basket and view the contents, the item can be removed by clicking on the X to the right. Shopping Basket Basket To continue click on the green Checkout bar which will open the Shopping Basket. Here you can click the Continue Shopping button to open the School Shop and add more items, the Clear Basket button to empty the Basket or the Checkout button to continue and make your payment. Enter your Payment Details on the following page, once verified and paid a Confirmation message will be given and the Credit Balance Summary updated on the Widget. Checkout
  • How do I log into Seneca?
    Go to the Seneca Login Page In the top right corner click on the 'Login' button Then click the 'Continue with Microsoft' button When prompted put in your school email address and then password.
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